![]() Similarly, a debit memo request is used to correct undercharged amounts for a customer. If pricing errors or forgotten discounts result in a high customer cost, a credit memo request is generated. In complaints processing, a credit memo request is a sales document used to rectify overcharged amounts for a customer. On the other hand, a debit memo decreases Amounts Payable to a vendor, typically sent when returning faulty merchandise to the supplier. Debit Memo Vs Credit Memo in Different Business ProcessesĪ credit memo reduces the Amounts Receivable from a customer, often issued when the customer returns damaged products. ![]() While not as commonly used as credit memos, which deal with credit-based transactions, debit memos are still employed to balance accounts.
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